A business service is an activity that supports a company’s operations and activities but does not produce a physical product. It helps a company save time, money and resources by outsourcing tasks that do not fall under its expertise or capability. Business services are usually provided by outside providers who can be scaled up or down to meet a business’s needs. Examples of business services include warehousing, logistics, insurance and IT.
Businesses often need animal control or pest extermination services to handle occasional infestations. These professionals address the problem quickly and safely, which reduces costs by preventing lost productivity and code violations. Companies also need maintenance services to fix equipment and keep workplaces functioning properly. These workers help companies avoid downtime by addressing issues with machines, such as printers and refrigerators. Companies may also need tech support to troubleshoot and resolve problems with network software, computers or devices.
Other common business services are office cleaning, transportation and storage, and temporary work agency services. Many companies offer in-office day cares for employees who need them. This service allows them to maintain a healthy work-life balance while saving money on childcare expenses and increasing productivity.
The most important factor when it comes to defining business services is determining how the service will be used. This will help identify the specific service elements and their inter-relationships. It will also help determine what data to collect in order to measure the service’s performance and value to the organization.