A tad longer than its namesake, Entertaiment (or EV) is the industry umbrella for everything from concert and movie theaters to sports betting and bowling. A bit more than a nameplate the industry has over 56,000 employees. The biggest challenge is keeping track of all the moving parts and ensuring each employee has the best possible experience. A streamlined process will lead to increased productivity, reduced costs and better customer service. This is a major win for employees, their families and the businesses that serve them. The industry is not without its pitfalls though. A good way to avoid them is to know what you’re doing and have a plan in place for all your business needs.