Business services are services that are provided by third-party companies to support businesses in meeting their business goals. Some of these services are more technical than others, but all help organizations focus on their core business goals. Examples of business services include marketing, production, and information technology. These services free up employees’ time to focus on other tasks, allowing them to focus on core business objectives. Other types of business services include creating employee self-service portals and conducting information technology audits.
Business services also help companies meet regulations and provide convenience for employees. For example, delivery services can deliver products directly to company offices. Real estate agents can find and negotiate office space for businesses, while childcare providers can help with negotiating leases. Some companies even hire in-office daycare providers to help employees achieve a work-life balance. In addition to providing convenience and easing the workday, business services also help companies focus on customer-facing activities.
Business services also enable businesses to capitalize on new opportunities, develop innovative business models, and outperform their competitors. They may include education, training, support services, and outsourcing. The growing demand for business services worldwide is driven by new technologies, globalization, and digitization. New entrants are creating businesses in these markets.