Business services are the industries that support a company’s operations, infrastructure and productivity. Companies need a variety of business services, including banking, transportation and shipping, warehousing, insurance, and communication services to function effectively. There are many career opportunities available within the business services sector, ranging from entry-level customer service positions to management positions.
Businesses use these services to meet their operational needs, and the business services industry is a vital part of the economy. In the United States, employment in business services averaged 10.7 million jobs in 2015, and is expected to grow by 4.6 percent between 2016 and 2022. This is a result of businesses leveraging these services to improve their efficiency and competitiveness.
The business services industry is comprised of several different industries, including consulting, waste management, staffing services, insurance, and logistics. Within these categories are numerous subsectors, including information technology services, marketing services, and legal services. These sectors are essential to any organization and can help them save time and money, and stay competitive in their respective markets.
A manager of business services is responsible for planning, delivering, and managing the provision of a service that aligns with customer and organizational goals. This involves developing processes and procedures that ensure high-quality service delivery, customer satisfaction, and continuous improvement while maximizing operational efficiency. It also includes integrating and coordinating business services with the transportation and other logistics functions, performing light assembly, labeling, ordering, and marking to facilitate the shipment of goods from manufacturers to customers.